Connect Terminal Action Error Messages

Applies To: AutoMate 6, AutoMate BPA Server 7, AutoMate 7, AutoMate 8, AutoMate BPA Server 8, AutoMate 9, AutoMate BPA Server 9
Published: 3/14/11 , modified November 15, 2014

SYMPTOMS
'this->AddSession(inConfigResource, inLocal, (Passhiolib_tlb::IOhioSessionPtr*)&outSession)': Unspecified error @ ..\Imports\PASSHIOLib_TLB.h/704

There is a configuration problem with the TN terminal emulator. Please contact Network Automation Technical Support for assistance.

CAUSE
The TN terminal emulation (TN3270, TN5250) components of the "Connect Terminal" action require an annual license update in order to maintain functionality. (file updated - expires 03/31/2015)

RESOLUTION
Replace the passhio.key file from the original installation with the one from the following URL: http://www.networkautomation.com/urc/support/download-passhio-patch/

Please copy the contents of the file into one of the following locations based on the application installed and overwrite the existing file.

AM6:
32bit OS: C:\Program Files\AutoMate 6
64bit OS: C:\Program Files (x86)\AutoMate 6

AM7 & BPA7:
32bit OS: C:\Windows\System32
64bit OS: C:\Windows\SysWOW64

AM8 & BPA8:
32bit OS: C:\Windows\System32
64bit OS: C:\Windows\SysWOW64

AM9 & BPA9:
32bit OS: C:\Windows\System32
64bit OS: C:\Windows\SysWOW64

AM10 & BPA10:
Not affected.