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1/27/16 36 comments 1576 views

The below table lists the operating system (OS) support for AutoMate and AutoMate BPA Server.  …

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11/14/14 8 comments 2752 views

SSL (Secure Socket Layer) is a cryptographic protocol that provide security and data integrity for communications over networks. This process uses two keys to encrypt data, a public key known to everyone and a private or secret key known only to the recipient of the message. When enabled, SSL encrypts HTTP and TCP communication between all of the AutoMate BPA Server components. From within the SMC (Server Management Console), navigate to: SMC > Options > Server Settings > SSL   USE SSL:
Enabling SSL, specifies that BPA Server, connected Agents and SMC applications should use SSL to encrypt data transmission (dis…

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11/16/12 0 comments 5141 views

The Merge Replication feature of SQL Server allows multiple databases to sync data bi-directionally, while keeping all participating databases in a “live” state. This differs from the SQL Server's Mirroring feature, which requires one of the databases be designated as primary, while the others to be marked as secondary and set to “read only”. The Merge Replication feature requires that all tables marked for replication contain a column with a data type of “uniqueidentifier” and that the columns have the property “RowGuid” set to ‘Yes’. By setting the default value to ‘(newid())’, the database will automatically generate a new guid for each existing row, as well as on insert of new ro…

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9/11/12 0 comments 5183 views

INTRODUCTION
AutoMate BPA Server provides “failover” capability for continuous availability and reliability. Failover is the ability for an Agent to automatically switch over to a standby AutoMate BPA Server upon failure or abnormal termination of the previously active server component. REQUIREMENTS
AutoMate BPA Server failover relies on the following conditions in order to function properly:
1. Two AutoMate BPA Server components and at least one Agent.
2. One external database back end is in use as the BPA data store for both Server components. CONCEPT…

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4/12/12 0 comments 3765 views

SYMPTOMS
Error message: A problem occurred while initializing the AutoMate 8 Task Interpreter: Could not initialize AMWorkflowPrm.dll.  AutoMate may need to be reinstalled to correct this. (HR: 0x800703fa)

CAUSE
This issue was introduced in the following releases:

8.0.1
8.0.8
8.0.9
9.0.0

RESOLUTION
Please follow the below instructions as it relates to the specific product installed.

AM8 & BPA8:
Upgrade to the latest release version, v8.0.9.0. Then install the below hotfix for 8.0.9.0 (instructions are prov…

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11/23/11 110 comments 102494 views

Minimizing the Remote Desktop window causes the Windows operating system to switch the remote session to GUI-less mode and does not display windows and controls. As a result, AutoMate is unable to interact with any application’s GUI, as the GUI does not actually exist in this case and the interactive task will fail. In order to bypass this limitation and allow interactive tasks to execute on a remote computer while the Remote Desktop window is minimized, registry keys will need to be updated on the local computer (that is, the computer from which you connect to a remote workstation). To do this, perform the following steps: Configuration for current user only:
1. Run the regedit.exe tool.
2. Find the registry key HKEY_CURRENT_USER\Software\…

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6/22/11 0 comments 4883 views

This article will provide information and illustrated instructions regarding the installation of AutoMate 8. AutoMate offers three editions: Professional Edition- The base version of AutoMate which includes standard features designed to perform most automated desktop processes. Premium Edition - Offers all the features found in the Professional Edition along with features designed to offer greater flexibility and implementation options to the businesses that require them, as well as the ability to connect to remote Runtime installations for remote management and task deployment. Runtime Edition - A non-GUI component used for the execution of tasks on remote machines constructed and deployed by the Premium …

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6/22/11 0 comments 7118 views

AutoMate BPA Installation Wizard AutoMate BPA Server follows the client–server model of computing where one or more servers are hosts that share their resources with multiple clients. Since data storage is centralized, updates to that data are far easier to administer. This architecture also supplies greater ease of maintenance and enables the roles and responsibilities of a computing system to be distributed among several independent computers. AutoMate BPA Server components can all be installed on the same machine or installed independently on separate machines (as long as they are capable of communicating with each other via TCP/IP). This article supplies step by step instructions in regards to the installation process. …

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3/23/11 0 comments 4681 views

SYMPTOMS
When opening Task Builder, load time can take up to 30 seconds.

CAUSE
Windows logo compliancy requires all installers, assemblies, EXE's and DLL's to be digitally signed and will verify the certificate revocation status at install and run time if it thinks it has internet access. If Windows is unable to connect to a certification authority due to network restrictions (corporate network, firewall, etc.) then it will eventually time out. This 10-30 second time out occurs at application run time and will occur at every run time until the certificate status is verified.

R…

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3/14/11 28 comments 7691 views

SYMPTOMS
'this->AddSession(inConfigResource, inLocal, (Passhiolib_tlb::IOhioSessionPtr*)&outSession)': Unspecified error @ ..\Imports\PASSHIOLib_TLB.h/704 There is a configuration problem with the TN terminal emulator. Please contact Network Automation Technical Support for assistance. CAUSE
The TN terminal emulation (TN3270, TN5250) components of the "Connect Terminal" action require an annual license update in order to maintain functionality. (file updated - expires 03/31/2015) …

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1/26/11 0 comments 8960 views

SUMMARY
This article documents the default ports for all AutoMate applications. MORE INFORMATION PRODUCT TCP HTTP AutoMate 5 7477   AutoMate 6 7677   …

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1/26/11 0 comments 6651 views

SYMPTOMS
1. Connection to Local Tasks could not be established. Is the Automate Task Service running on that machine.
2. Error 1920.Service Automate 8 (Automate8) failed to start. Verify that you have sufficient privileges to start system services.
3. The instruction at "0x7c9369da" referenced memory at "0x00000000". The memory could not be read.
4. Unable to start or stop Automate or BPA services without generating error messages.

CAUSE
http://support.microsoft.com/kb/943232
An application that uses the Sxs.dll file crashes when you run the application on a Windows XP-based computer.
This problem occur…

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1/20/11 0 comments 5123 views

SYMPTOMS
The 'Could not access the Excel cells. Make sure the range is valid.' error message is received when running the "Dataset To Cells" action.

CAUSE
The dataset is either empty or exceeds Microsoft Office Excel's limitations.

A Microsoft Office Excel worksheet contains 65,536 rows and 256 columns. You cannot increase the number of rows or columns beyond the maximum row and column limits. If the dataset exceeds the maximum limits, then the error message will occur.

RESOLUTION
Ensure that the dataset does not exceed Excel's maximum limitations AND contains at least one row of data. The dataset generates the following fields for reference:…

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11/4/09 0 comments 7311 views

Overview
A Web service is defined as a set of technologies that provide platform-independent standards used for exchanging data between applications over a network, such as the Internet. Businesses can dynamically mix and match Web services to perform complex transactions with minimal programming. For instance, Web services allow buyers and sellers all over the world to discover each other, connect dynamically, and execute transactions in real time with minimal human interaction. Web Services are typically Web applications that can be accessed over the Internet by using a web browser (or other local client) and executed on a remote server hosting the requested services. Web services can perform functio…

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9/21/09 0 comments 14065 views

Introduction AutoMate 7 can be installed using simple command-line parameters through the use of the Windows Installer executable MSIExec.exe along with the AutoMate 7 MSI file. This allows for easy mass deployment and simplified automated installations. What You Will Need 1.AutoMate 7 installation MSI file (which can be found as a separate download link on the Account Maintenance page). …

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9/21/09 0 comments 7193 views

Introduction AutoMate BPA Server can be installed using simple command-line parameters through the use of the Windows Installer executable MSIExec.exe and the AutoMate MSI file. This allows for easy mass deployment and simplified automated installations. What You Will Need 1.The AutoMate BPA Server installation MSI file (which can be foun…

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9/27/07 6 comments 10318 views

A great feature lies tucked away in the AutoMate Task Builder than can make exporting and sharing tasks a whole lot easier: attachments. Attachments allow a file of any type to be embedded within a task so that third-party elements can be included with a task for greater portability. For example if you have a task that plays a .wav file when a certain event occurs you can guarantee the sound file will always be present on the system by attaching the file to the task.Task attachments can be added and removed in the Task Builder's Attachment windows. Normally this window is docked together with the other Debug Windows at the bottom of the Task Builder (though like all other debug windows, it can be undocked and placed anywhere on the screen). To add an attachment, right click insid…

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9/27/07 0 comments 9789 views

Introduction
AutoMate has the ability to execute numerous tasks simultaneously. The total amount of simultaneously run tasks can be configured from the Task Administrator under 'System' -> 'Options' -> 'Priorities' tab. On the other hand, there are certain situations when a task may need to run independent and uninterrupted from all other tasks in some manner. For example, such an option is useful when an interactive task must make sure that a particular window stays in the foreground in order to send keystrokes to it. If another task were to run and try to focus an unrelated window, it would eventually interfere with the task that is attempting to send keystrokes, thus failing one, or possibly both tasks. Additionally, a developer may wish to limit…

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9/27/07 8 comments 11163 views

AutoMate's Logon options contain the settings that are used to run a managed task in diverse situations. It can specify how the task should run depending on the current state of the machine, whether it is logged on, logged off or locked.You can set the parameters to logon a specified user if the workstation is logged off or unlock the workstation if it is currently locked before performing actions of the task. You can even set the parameters to run the task in the background, no matter what state the workstation is on.Additionally, the Logon options can specify under which user context a task should impersonate when it is executed automatically (triggered). It will allow you to select a specific user to run the task under, even though a machine may already be logged on und…

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8/16/07 2 comments 8591 views

The Debug Window of the AutoMate Task Builder supplies a large amount of information about the task being constructed. Its purpose is to assist a developer to properly diagnose a task that generates an error or is generally not running properly. It provides a simple means to examine the contents of variables, inspect the states of any watches that were set, view labels and attachments or observe what each step may (or may not) have done during task execution. The Debug window contains six views which are separated by tabs. This article will provide a comprehensive description of each available Debugging tool.Output Window
The 'Output' view contains real-time information about the currently running task. As a task executes, each step is logged to the 'Output'…

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