Online Demonstrations and Implementation Services

by Dallas Li, in AutoMate News, posted 2/27/08
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Welcome to the World of AutoMate
At AutoMate we understand that companies don’t always have the resources or time to learn and apply new business process automation software.  That’s why we offer a line of services that provide customers with an introduction to our product and their uses.  Even if you have some experience with AutoMate, it can still be overwhelming to implement a new product in an organization’s existing infrastructure. 

Online Product Demonstration

A live product demonstration is a web-based tour intended to familiarize you with our products, AutoMate BPA Server 7 and AutoMate 6, along with their capabilities and functions.  During the free hour-long demonstration, we will show you the fundamentals of the application, walk you through the basic steps and uses, and essentially demonstrate how AutoMate can be a critical asset to your organization.  This is also a great opportunity to take advantage of the knowledgeable Applications Engineers who conduct the demonstrations. While they are conducting the live demonstrations, you are free to ask any questions regarding the product and how it can be used to accomplish any number of tasks needed by your organization.

Who is eligible to receive a live online product demonstration?

Our free online product demonstrations are available to all potential customers who are in the process of evaluating the software or are looking to upgrade their older versions of AutoMate.  It is important to note that the purpose of the demonstration is to provide a short overview of the product before your decision to make a purchase, and should not to be confused with training or support provided to registered AutoMate users.  If you are already an AutoMate user but are having trouble with fully integrating AutoMate into your organization, we can provide implementation services that will help you finish your task. 

How can I schedule a live online demonstration?

The first step to receiving your free online demonstration is to contact your Sales Representative or access the support page on our website.  From there you can quickly and easily schedule a demonstration to get started with AutoMate.  Online product demonstrations are available Monday-Friday, 8am to 5pm Pacific Standard Time.  Your designated Applications Engineer will send you an invitation to a web conference where you will be able to experience the application first-hand.

What are the benefits?  

  • See the product in action – You can see how the software works, live!  Instead of a pre-recorded tutorial, AutoMate is shown to you online where you can interact with the product and the Application Engineer.
  • Invite others to participate – You can have colleagues from your organization sit-in on the demonstration to save time and resources.
  • Learn in the comfort of your office – You don’t have to leave your office to experience first-hand what AutoMate can do for you.
  • Shorten the evaluation process – An online demonstration can show you the benefits of AutoMate relative to your needs in about an hour, as opposed to having to set aside days or even weeks to evaluate the product when you finally have the time.

To schedule a live online product demonstration now, click here.

Implementation Services

We also offer comprehensive implementation services to help you automate your business processes.  Implementation services ensure that our solutions are effectively applied to your company’s environment so that you can reap the rewards without expending additional resources.  By utilizing our team to automate your business processes, we can enable your company to get the full value of our product right away.

What kinds of implementation services does AutoMate offer?

 

We offer 2 types of implementation: online and on-site.  Online implementation is completed in-house by a team of our dedicated Application Engineers.  They will write your task/workflows, test them, execute them, and deliver them so that all you have to do is insert the task into your company’s network.  On-site implementation allows one of our Application Engineers to travel to your company to configure your systems using AutoMate.  They will do the same work that online implementation requires except they will be on-hand to demonstrate the methods used for effectively integrating AutoMate into your company’s existing infrastructure.

How does it work and who is eligible to sign up for implementation services?

Simply contact your Sales Representative about how you would like to apply AutoMate to your next project.  We will then estimate the amount of time it will take to complete your implementation and you will receive a quote based on the difficulty and time sensitivity of your project.  Anyone who is an AutoMate customer or is currently evaluating the trial version of AutoMate is eligible to request implementation services.

What are the benefits?

  • We guarantee our work – We guarantee that the tasks we build for you will work.  This is done through careful testing and analysis.
  • Saves you time – By having our specialized team complete the needed tasks/workflows for you, your employees can be utilized more effectively, thereby increasing overall productivity.
  • Saves you resources – Not only will your employees be able to concentrate on more critical  projects, you can eliminate the need for additional man power by automating repetitive tasks that can be completed without human involvement.

Let us help bring your organization up to its optimal productivity and speed.  Contact us to discuss your next project.