Meet Arno our Sales Guru

by LaRee, in Meet Our Team, posted 8/8/07
image for article

Title?

Sales Representative

What's the best part of your job?

The best part of my job is finding the connection between what the customer's goals are and what AutoMate can do to help them accomplish their goals.

What's your biggest challenge?

My biggest challenge is trying to come up with new and improved ways of educating customers on how AutoMate can benefit themselves, their colleagues, employers, and the company that they work for.

Do you use AutoMate? If so what do you use it for?

I use AutoMate everyday in order to help log all communication with customers, from outgoing and incoming calls to all emails. Because I talk to so many customers a day it's very important that I stay organized and on top of my game, AutoMate is perfect for that. I would be lost without it.

What's a common misunderstanding about AutoMate?

The most common misunderstanding about AutoMate is that since it's easy to use and does not require scripting or coding, it might not be sophisticated or powerful enough to handle all business or IT process needs. This couldn't be farther from the truth. AutoMate requires no programming skills and enables anyone to build tasks that may be better than a task written by a programmer using a scripting tool.

What is your best advice for someone learning AutoMate for the first time?

Start off by playing around with some of its components and begin to build a few simple tasks for fun. In order to gain a greater understanding of AutoMate, I would recommend going to our website www.networkautomation.com and going straight to the User Resource Center. This is the place that you will find our user discussion forums, knowledgebase articles, sample tasks and tutorials.

Armenia

Hometown?

Yerevan, Armenia

Favorite Food?

Armenian BBQ

Basketball Hero?

Michael Jordan

Lakers

Favorite Basketball Team?

Lakers

Dream Car?

Bentley GT coupe

Best LA hot spot?

Les Deux, House of Blues, and The Standard

Bentley

What's something your coworkers don't know about you?

I like to listen to political debates on the radio.

On the weekends we can find you...

I'm usually hanging out with my girlfriend, working out or playing basketball. I love being outdoors and hiking on the beach, so that is also a good place to find me.

Favorite summertime song?

"Party like a rock star" by Shop Boyz

If you were an animal which would you be?

Lion. It's only natural; after all I am a Leo.

What's the best thing about working for Network Automation?

The great work environment, awesome co-workers, and excellent growth potential.

When I retire I will....

Travel the world and take care of my grandchildren