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Wealth Management Software Company First Rate Selects Network Automation to Help Increase Productivity

AutoMate BPA Server reduces risk of human error, saves 480 hours of staffing costs annually, and Aids in accurate reporting process to First Rate's wealth management customers.

Los Angeles, August 26, 2010

Network Automation, the premier provider of IT and business process automation software, today announced that First Rate has chosen its product to streamline IT processes. First Rate, a leading provider of performance measurement solutions to the wealth management industry, is using AutoMate Business Process Automation (BPA) Server 7, to automate and monitor overnight batch processing operations.

First Rate supports its wealth management customers by calculating high volumes of investment performance returns nightly, to support the reporting and performance analytics needed by their clients. This data is essential to First Rate's wealth management customers who want to know, at any given time, the status of their clients' managed wealth.

"With recent volatility in the investment industry, now more than ever wealth managers are falling under heavy scrutiny. When searching for investment performance measurement and analysis solutions, wealth managers look to First Rate for a technology platform that will accurately calculate rates of return and analyze their results efficiently," said First Rate's Director of ASP, Bo McWilliams. "Network Automation provides us with a robust infrastructure to perform these tasks faster and more precisely under tight time frames, empowering us to deliver peace of mind to our clients."

"The data required to deliver accurate performance reports is extensive and highly varied. It is needed 24/7 since our customers exist in a global investment market," said Steve Norwood - MCP, Application Service Provider at First Rate. "With AutoMate BPA 7 Server, First Rate can quickly design and execute data manipulation tasks, and deliver logic on virtually any type of financial instrument from any data provider. It does not require a programmer or coding, and allows us to move-away from manual collection methods during error-prone nightshifts."

"We have a wonderful working partnership with First Rate spanning almost seven years," said Dustin Snell, CEO of Network Automation. "We work closely with many clients in the financial services sector, so it's very important for our software to meet their needs by helping to reduce operational risk through automation in their strict, regulatory environment."

First Rate initially implemented Network Automation's software platform in 2004 using the single-machine version AutoMate Professional. Now, after more than six years, First Rate has upgraded to the multi-machine AutoMate BPA Server edition that allows all automation routines across the enterprise to be developed and managed from a central administrative console.

About First Rate

First Rate provides investment performance measurement and analysis solutions to the wealth management industry. The First Rate Performance Solution is a truly scalable, Web-based suite of applications that allows investment firms to calculate accurate rates of return, efficiently analyze the results and generate dynamic, high quality presentations for their clients. As a trusted advisor, First Rate provides its customers with a level of focus, depth and expertise that is truly unique to the industry. Founded in 1991, the Texas based firm is now the preferred performance measurement partner for more than a third of the top U.S. trust institutions. For more information about First Rate, visit

About HelpSystems

HelpSystems, LLC is a leading provider of systems and network management, security and compliance, and business intelligence solutions. HelpSystems software reduces data center costs by improving operational control and delivery of IT services. Founded in 1982, the company has 14 offices worldwide and more than 9,000 customers from small businesses to Fortune 100 companies. Based in Minneapolis, Minnesota, HelpSystems sells its solutions directly and through strategic partners worldwide. The company is backed by Summit Partners, a leading growth equity investor in the software sector with nearly $15 billion of capital under management.

HelpSystems brands include: Robot, SEQUEL Software, PowerTech, Skybot Software, Bytware, Safestone, CCSS, InterMapper, ShowCase and AutoMate. Learn more at

Press Contact

Mike Devine
+1 952-563-1696