Agent Groups

Overview

An Agent Group is a collection of agents placed together to form a distinct unit. This group contains properties which are used to dictate how agents interact with one another in the context of an automation object embedded within a workflow. Groups are identified by a unique name, though the name itself is not used internally as its identifier, but rather a unique ID. As a result, multiple agents that normally interact with one another or share common goals or objectives can be easily assigned to a group, allowing for improved administration and distribution of workflow objects within a multi-tiered environment.

Related Topics

Behavior

An agent group’s behavior in a running workflow is determined primarily by the type of object it is assigned to. Distinct characteristics such as object deployment to an agent as well as error handling and processing may vary depending on the automation object being executed. In addition, Agent Group Distribution enables control over the behavior of individual agents that belong in a group by providing support for process coordination and task assignment between agents. By default, Agent distribution properties are assigned to allow execution to be performed simultaneously on all agents within a given group. Alternatively, distribution can be set to run sequentially on each agent, run on each agent until a successful result or run only on agents that meet the performance criteria specified.

Creating & managing Agent Groups

Agent Group General Properties

Examples