Automate Enterprise

Your Foundation for Enterprise Automation

HelpSystems has been helping businesses maximize efficiency through automation and robots for over thirty years. Automate Enterprise is the product of our expertise—a platform with the flexibility to automate mission-critical IT and business processes for any organization.

A highly scalable platform for building complete and strategic automation, Automate Enterprise is the power behind your automation center of excellence. Whether you are focused on individual and team productivity, maximizing the efficiency and ROI of your business application, or optimizing your infrastructure and Dev Ops, Automate Enterprise goes beyond robotic process automation to integrate frontend and backend automated workflows across your organization. The robust feature set helps you meet internal and external SLAs and comply with industry regulations.

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Intuitive Development

Automate Enterprise’s simple deployment and intuitive, drag-and-drop interface will have you streamlining enterprise operations within hours, not days. Build workflows quickly and collaboratively with a repository of reusable components. Using the extensive videos, training courses, and user forums, your business’s automation potential is limitless.

User Accounts and Groups

Scalable Infrastructure

Easily and cost-effectively scale from basic automated tasks to full enterprise-level deployment. Automate Enterprise’s feature set includes support for high availability and disaster recovery environments as well as audit and reporting capabilities.

User Accounts and Groups

An Enterprise-Class Solution

Automate Enterprise enables your DevOps infrastructure and ties systems together to support continuous product delivery cycles. Rise to virtualization and cloud challenges and automate repetitive infrastructure tasks to improve business performance and meet all your SLAs.

An Enterprise-Class Solution

600+ Automated Actions

Automate Enterprise’s workflows have the flexibility to automate almost any frontend or backend process, including those with variables, exceptions, or triggers. Build smart automation for individual desktop tasks, team workflows, or IT infrastructure monitoring and management.

User Accounts and Groups


Graphical workflows are the cornerstone of Automate Enterprise. A workflow (or flow diagram) is a high-level graphical representation of an IT or business process, which might involve processing on multiple servers across the network.


Conditions can be used to initiate workflows or to evaluate or wait for a condition to occur before proceeding. Conditions add intelligence to workflows by providing awareness of network-wide system events and states.

Flow Control

Branch your workflow based on the success, failure, or value returned by the previous object.

Automate Tasks

Tasks, created with the drag-and-drop Automate Task Builder, contain the instructions for executing a series of processing steps.


Workflows can even initiate the execution of other workflows.

Task Builder

no code task development

Automate provides an incredibly easy-to-use, drag-and-drop, intuitive interface for developing automation applications. Over 600 basic plain-English, drag-and-drop, fill-in-the-blank building blocks are used to build Automate Tasks.

Automate Task Builder

The new Task Builder supports a customizable Available Actions list, multiple document support, find and replace, stack viewer and improved action search with filtering for quickly finding a desired action.

Multi-Machine & Scalability

While a workflow itself is always managed by the Automate Enterprise server component, the objects contained inside the workflow (such as tasks, events, and conditions) can be allocated to evalate or run on different systems. This permits a single workflow the capability to watch and react to events on machines in different physical locations, while all being a part of the same, high-level, automation process.

Criteria Met
Intense Task
(Other Server)
Criteria Failed
Intense Task
(Server One)
CPU Utilization Below 50%
(Server One)

Automate Enterprise's multi-machine execution capability is made possible in part by agents that are deployed or installed on remote machines and their facility to interact with the server component. Once installed or deployed on a machine, whether that machine is local or situated remotely, the server component can connect with the agent via TCP/IP and notify it of what system or network events to monitor along with what tasks to execute as a result of such conditions or events occurring.

Advanced Features

Automate Enterprise offers superior flexibility and scalability by allowing you to purchase only the product modules you need. Features like the Automate Enterprise Ops Console, the Enhanced Security and Auditing Platform, and the Extended Agent Server are packaged as add-ons for users looking for advanced functionality.

Server Ops Console

The Automate Enterprise Server Ops Console gives you the ability to monitor and manage everything that’s happening across your organization from wherever you are. By providing a simple way to see detailed operational analytics and control your processes from any device, the Server Ops Console helps you make better and faster strategic decisions.

  • Web-based Interface Responsive design lets you monitor from any device, anywhere there’s an internet connection.
  • Activity Display Central view of upcoming, active, and completed items, with the ability to drill down to get specifics.
  • Agent Management Sort and filter agent list, view agent metrics, and monitor agent activity down to the step level.
  • Dashboard Graphs User-defined dashboards give you deeper insights into operations across your organization.
  • Workflow Management View your processes and run, stop, pause, resume, enable, or disable any action.
  • Server Metrics Current and lifetime metrics for workflows, tasks, and processes, including CPU and memory usage.

User Accounts and Groups

For any organization with multiple people involved in the automation lifecycle, Automate Enterprise can create an account for each user and assign a role to restrict what changes the user can make to the system. Users can be put into role-based groups, and authentication can be done via Microsoft Exchange.

User Accounts and Groups

User Roles and Object Promotion

User accounts and roles enable tight control of automation projects throughout the automation lifecycle, from initial development to testing to full scale production. Workflows and tasks can have a completion state (In Development, Testing, Production, or Archive) assigned to them.

User Accounts and Groups

Workflow and Task Auditing

Automate Enterprise enables tracking of activities, such as user connection, workflow/task creation, and deletion. Monitoring activities helps enforce internal compliance and otherwise prevents tampering of mission-critical tasks and workflows. These features are designed to offer greater security, organization, reporting, and deployment options to the businesses that require them.

User Accounts and Groups

Cross-Platform Automation

Automate Enterprise allows direct execution across multiple platforms. The agent or robot is written in Java, which makes it compatible to the most common desktop operating systems, including Linux, UNIX, Mac OS X, Solaris, and Microsoft Windows.

User Accounts and Groups