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AutoMate 10

Build solutions without writing code

no code no limits

AutoMate, by HelpSystems, sets an entirely new standard for server and desktop automation. Built on the experience earned from delivering automation to more than 9000 sites across 60 countries, AutoMate 10 integrates with virtual and cloud-based computing environments, SharePoint, Amazon Web Services, VMware, Microsoft Dynamics, FTP, Excel, Databases, legacy terminals, and more.

Unleash the power of today's cost-friendly, flexible, on-demand computing resources, paired with your on premise IT infrastructure. Integrate The Cloud with your in-house servers and software systems by using dynamic, easy to deploy drag-and-drop tasks—all without writing a single line of code. AutoMate 10 takes “No Code, No Limits” to an entirely new level.

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AutoMate provides beautiful, award winning, easy to use interfaces to manage your automation footprint, as well as create powerful tasks without writing code.

Task Administrator

automation mission control
AutoMate Task Administrator

The AutoMate Task Administrator provides a central management hub for administration of all automation assets. The AMTA's intuitive user interface makes easy work of task scheduling, trigger management, holiday schedule management, and more.

Version 10 introduces a redeveloped UI featuring high DPI support via vector based visual assets, built from the ground up, specifically for the AutoMate platform.

Task Builder

no code task development

AutoMate provides an incredibly easy-to-use, drag-and-drop, intuitive interface for developing automation applications. Over 529 basic plain-English, drag-and-drop, fill-in-the-blank building blocks are used to build AutoMate Tasks.

AutoMate Task Builder AutoMate Task Builder

The new Task Builder supports a customizable Available Actions list, multiple document support, find and replace, stack viewer and improved action search with filtering for quickly finding a desired action.

Event Driven Task Triggering

Not everything happens on a schedule; Triggers are AutoMate's responsive solution for automation. Triggers watch for system or network events and, in response, launch a task.

  • Schedule
  • SharePoint
  • Database
  • Event Log
  • File System
  • Idle
  • Keyboard
  • Performance
  • Process
  • Service
  • SNMP
  • Startup
  • Window
  • WMI

Schedule Trigger

Launches a task at a specified date, time, or interval. This trigger is often used to schedule tasks to run at the end of each work day, or during other periods of down time. Additionally, this trigger includes an intuitive rescheduling feature to determine how to reschedule itself if it’s late, and intelligently observes holiday schedules.

SharePoint Trigger

Monitors the SharePoint server for List item additions, modifications, or deletions.

Database Trigger

Launches a task in response to specified events on a table or view in a database. For example, a task might be launched to react to a record being added to, deleted from, or updated in a table.

Event Log Trigger

Launches a task in response to system or application generated entries added to the Windows Event Log. For example, this trigger can automatically launch a task that emails an administrator if Windows generates a log entry stating that the DNS server could not be contacted.

File System Trigger

Launches a task when one or more files are added, modified or deleted in a folder specified. Can also launch a task when a number of files exceed a specified threshold, when one file size exceeds a specified threshold, or when the total size of a monitored folder exceeds a specified threshold.

Idle Trigger

Launches a task when no keyboard or mouse input occurs for a specified period of time (i.e. the system is idle). Occasionally, tasks are better run when the machine is not in use. The Idle trigger can be configured for such a scenario.

Keyboard Trigger

Launches a task when a hot-key combination is pressed or sequence keys are pressed on the keyboard. Additionally, the trigger can be configured to only react when a specific application is active and/or has focus. Often used for creating hot-key shortcuts for repetitive multi-step processes.

Performance Trigger

Launches a task when a system or process threshold (such as CPU utilization and memory usage) is met. The Performance trigger is ideal for monitoring servers; for example, if available memory is too low, a task can be launched diagnose and remedy the situation.

Process Trigger

Launches a task when a specified process starts, ends or stops responding. This trigger is often used to monitor external applications for unexpected crashes—if a certain process unexpectedly stops, a task can automatically be launched to respond accordingly.

Service Trigger

Similar to the Process Trigger, the Service Trigger launches a task when a specified service starts, stops, pauses, resumes or stops responding.

SNMP Trigger

Launches a task when a SNMP (Simple Network Management Protocol) trap is received. This trigger accepts filters which can be specified to monitor for specific traps.

Startup Trigger

Launches a task when the AutoMate task service starts or when a user logs onto the system.

Window Trigger

Launches a task when a specified window opens, closes, is focused or loses focus. Window inspection affords a deep level of granularity, e.g. you can specify particular Window content. Often used to monitor the system for application windows and/or error dialogs.

WMI Trigger

Launches a task when the result of a WQL (WMI Query Language) query evaluates to true. Often used to monitor for common issues that occur on systems and network devices and launch a task to intelligently respond.

14 reasons to use AUTOMATE PREMIUM

For those seeking to automate cloud based or enterprise resources, or to deploy tasks to remote "runtime" licenses of automate, we offer AutoMate 10 Premium. The Premium Edition offers all the features found in the Professional Edition, along with the following…

New in AutoMate 10 + click to view - click to hide

The following features are exclusive to version 10 of AutoMate

  • New Actions

    Skybot Scheduler

    integrate with cross-platform job scheduler, Skybot


    create, sign, stamp, encrypt, decrypt, extract, search


    update status, upload photos, search posts, execute FQL


    flip, join, crop, rotate, resize, overlay, convert, filter, etc


    execute queries on local and remote resources


    run scripts on local or remote computers

  • New Amazon Web Services Actions

    Simple Email Service

    Effortlessly integrate SES with other AWS products - Automate the creation and transmission of emails and retrieve and verify identities.


    Harness Amazon’s NoSQL DB. Use AutoMate to query, create, update, delete, list, and describe tables; scan, create, delete, and get items.

  • Database Trigger

    Database Trigger Logo

    Monitor MS SQL Server and Oracle Databases

    Fire off task execution when a specific command is performed on a SQL or Oracle database, such as data insertions, deletions or updates.

  • General Updates and Enhancements

    • Task Timeout
    • Task Step Snippets
    • Global Exchange EWS Email Support
    • 64 bit application
    • Java App Window Dissection
    • Modernized UI
    • Improved Expression Builder
    • Improved Action Regions
    • Custom Dialog / Easy Input Forms
    • File System Trigger Prerequisites
    • …and a lot more!
  • Task Execution History

    Easily view previous runtime details about a specific task, including start/end time, result and description.

    AutoMate Task Execution History (Task Administrator)
  • Modernized Action Editor

    Resizable, more easily access properties and parameters, reduced redundancy, and a sidebar with all activities for a given action—quickly switch from one activity to another without re-entering parameters.

    AutoMate Action Editor (Task Builder)